Shipping policy

Shipping Policy

Last updated: 16 October 2026

Cover Wala aims to deliver your mobile accessories safely and promptly across serviceable locations in India.

1. Order Processing

Orders are normally processed after order confirmation and successful payment verification, where applicable. Processing may take additional time during holidays, sales, or periods of high demand.

2. Estimated Delivery

Our estimated delivery time is 5–8 business days after dispatch or order processing, depending on the destination and courier service.

This is an estimate, not a guaranteed delivery date. Remote locations, courier delays, weather, public holidays, and other circumstances may affect delivery.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout or communicated before the order is confirmed. Any free-shipping offer will be subject to its stated conditions.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and serviceable PIN codes. COD availability may depend on the courier, order value, delivery location, and order verification.

Customers should provide an accurate phone number and address and remain available to receive the shipment.

5. Order Tracking

Where tracking is available, we will share tracking details through the contact information provided with the order. Tracking information may take some time to update after dispatch.

6. Incorrect Addresses and Failed Deliveries

Please check your delivery address and phone number before placing an order. Additional delivery attempts, address corrections, or re-shipping may depend on courier rules and the circumstances of the shipment.

If a parcel cannot be delivered, we may contact you to arrange the next steps.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, contact us with your order number so we can help investigate with the courier.

8. Damaged Parcels

If a parcel appears visibly damaged on delivery, please document the condition and contact us as soon as possible, ideally within 48 hours of delivery.